We Are Here to Help
Constituent Services/Casework Information
I Welcome the Opportunity to Assist My Constituents
If you are a Louisianan with a problem or concern surrounding a claim with a federal agency (such as the Social Security Administration, Veterans Administration, military, IRS and Immigration and Naturalization Service), my office would be happy to assist you. Please note: as a member of the legislative branch of the federal government, I have no authority or jurisdiction in judicial matters, pardon or parole cases and I cannot with propriety intervene in such matters. I also do not have jurisdiction over the release or transfer of state or federal prisoners.
I am pleased to advocate on your behalf. However, my intervention does not guarantee a successful resolution. A member of the United States Senate can only ask that an agency review a decision or expedite the decision-making process. The power to change decisions made by a government agency lies within the executive branch of our government.
As a courtesy to my Senate colleagues, if you are not a Louisiana resident, I must refer your request to your home state senator.
What You Need to Do
Under federal law, I must have a request in writing before my office can take any action on your behalf. Additionally, The Privacy Act of 1974 requires that we have a signed privacy release form before federal agencies can release information on your case to my staff. This law was enacted to protect individuals from unauthorized disclosure of personal information without their consent. If you are writing on behalf of a friend or family member, the privacy release form must be signed by the person who needs assistance. The Privacy Release form can be downloaded below, or obtained from any of my four state offices.
• Privacy Release Form (Word)
• Privacy Release Form (PDF)
Your correspondence should detail the problem you are experiencing, what you have tried to do to resolve it, and what you are asking my office to do to assist you. Please include your full name, address, telephone number, Social Security number, and any other identifying information which may be appropriate (VA claim number, USCIS receipt number, Alien number, etc.).
Your case will be handled by the state office nearest you. To ensure that your request is begun promptly, be sure to contact the appropriate office.
Click Here for a full list of Office Locations
For More Information:
Baton Rouge
Shannon Langlois is my Constituent Services Manager.
She is available to answer your questions at (225) 389-0395.
New Orleans
Contact Sherae M. Hunter or Alison Phillips at (504) 589-2427.
Shreveport
Contact LeNelle Williford at (318) 676-3085.
Lake Charles
Contact Darlene Manuel at (337) 436-6650.